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WhatsApp chat QR code

Customers scan once and land in a WhatsApp chat with you, message ready to send.

What is your QR code for?

QR code type

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Make one in three steps

  1. Enter your WhatsApp number with the country code, like +44.
  2. Add an optional message so customers know what to send.
  3. Scan the preview to check the chat opens with the right number.

What goes inside the code

An example, using sample details:

https://wa.me/447700900123?text=Hello%2C%20I%20would%20like%20to%20book%20a%20table%20for%20two%20on%20Friday.
Always include the country code
WhatsApp needs the full international number. Drop the leading 0 and start with the country code, so 07700 900123 becomes +44 7700 900123.
Prefill a useful message
A message such as "Hello, I would like to book a table" tells you why they are getting in touch and saves a round of questions. Customers can edit it before sending.
Use a business number
If several staff reply to customers, put your WhatsApp Business number on the code rather than a personal phone, so messages do not go unanswered when someone is off.

Common questions

Does the person scanning need my number saved?

No. The code opens a wa.me link, which starts a chat with your number straight away. They do not need to add you as a contact first.

Can I change the prefilled message later?

The message is part of the static code, so changing it means making and printing a new code. Keep the wording general if the code is going on something you will not reprint often.

What happens if WhatsApp is not installed?

The wa.me link opens a WhatsApp page in the phone's browser instead, which offers to download the app. Once it is installed, they can scan again and the chat opens as normal.